Leading organizations in the AI journey will likely be defined not by the models they choose but how quickly they can make a real business impact, says Zuora CIO Karthik Chakkarapani AI is no longer just a tool; increasingly, it is "a new operating system of work," Karthik Chakkarapani believes.

Before a single line of code is written or a vendor contract is signed, the clearest indicator of an organization's AI maturity shows up in conversation.

When Amazon cut 14,000 corporate jobs in October, it warned that more layoffs were coming in 2026. According to Reuters, that round is set to begin next week and, once again, will sweep away thousands of jobs.